Shout out to ECHO

[Tom Butler]

Needed more rod for the steelhead so I started fishing my 10' 6wt stillwater ESN style. I just used the base 4/5 reel with my euroline on it. That reel has been faultless this spring. The rod flicks a mono rig, 3X, and 2 beadhead flies like you're throwing gear.
Well, fell on my ass, didn't let go of the rod, and broke the fighting butt cork in half as it hit weird on a rock. Sent ECHO an email Monday, and got a reply yesterday that they will send out a new one.
Not only do they make great fishing stuff, but the customer service was fantastic.

 

[iveofione]

Needed more rod for the steelhead so I started fishing my 10' 6wt stillwater ESN style. I just used the base 4/5 reel with my euroline on it. That reel has been faultless this spring. The rod flicks a mono rig, 3X, and 2 beadhead flies like you're throwing gear.
Well, fell on my ass, didn't let go of the rod, and broke the fighting butt cork in half as it hit weird on a rock. Sent ECHO an email Monday, and got a reply yesterday that they will send out a new one.
Not only do they make great fishing stuff, but the customer service was fantastic.

Be careful out there Grandpa! I'm glad it was just your rod you broke.

I recently got to fish with my new Echo 6wt, first fish was a heavy 19 incher. The rod exceeds my expectations with it's accuracy. From the first time I cast it out on the snow of the frozen tundra I was aware that it was easy to hit my target. My first thought was: "Man, my casting really improved over the winter!" It hasn't. The rod made me look good.

 

[Tom Butler]

Just received the new part. Although the rod fished fine with the metal plug, I noticed I missed the fighting butt when I stuck it on my hip yesterday to deal with the jumbos.
Great customer service from ECHO.